Grünes Kreuz Emergency Service – Zell am See
Qualified non-emergency medical transport in Zell am See, Austria and Europe
Qualified non-emergency medical transport is required when a patient, due to their health condition, cannot reach medical treatment independently or using a standard transport service. Grünes Kreuz Zell am See provides safe, professionally supervised non-emergency medical transports from our Zell am See base within Austria as well as cross-border throughout Europe.
Our trained paramedics reliably accompany patients from pickup through to personal handover at the destination. Depending on the doctor’s instructions and the patient’s individual mobility, the patient can be transported seated, lying down, or by stair chair. Modernly equipped non-emergency medical transport vehicles ensure safe and as comfortable as possible patient transport.
Safe and personal transport to medical treatment
A trip to an examination, therapy session, or inpatient admission can be a major strain for people who are ill, injured, or have limited mobility. That is why, in qualified non-emergency medical transport, the focus is not only on the journey but also on the patient’s safe, personal care.
The Grünes Kreuz team ensures careful pickup, proper positioning, and the calmest possible transport. Our paramedics take the patient’s health condition and individual needs into account and reliably accompany them until handover to the treating facility.
After outpatient treatment, a hospital stay, or a medical examination, we also provide—if agreed accordingly—the return transport home, to a care facility, a rehabilitation facility, or the responsible local hospital.
What is qualified non-emergency medical transport?
Qualified non-emergency medical transport is medically supervised patient transport. It is used when accompaniment by trained paramedics is necessary during the journey or when the patient needs special support due to their health situation.
Unlike a standard taxi or transport service, a non-emergency medical transport vehicle is equipped for the safe transport of people who are ill or have limited mobility. The paramedics assist the patient with getting in and out, positioning, and throughout the entire journey.
Which mode of transport is suitable depends on the doctor’s order, the patient’s health condition, mobility, and the local conditions at the pickup and destination locations.
When is non-emergency medical transport needed?
Qualified non-emergency medical transport may be required for various medical reasons. This includes one-off trips as well as regularly recurring transports.
Typical reasons include:
- Trips to medical examinations and treatments
- Transports for inpatient admission to a hospital
- Return transports after a hospital stay
- Transfers between hospitals or medical facilities
- Trips to rehabilitation or a health resort stay
- Transports for outpatient procedures
- Trips for dialysis or radiation therapy
- Transports after surgery
- Trips for patients with limited mobility
- stretcher transports
- stair chair transports where access is not barrier-free
- medically supervised transports over longer distances
- return transports within Austria and Europe
Whether qualified non-emergency medical transport is medically necessary is usually assessed by the treating doctor or the treating medical facility.
Seated, stretcher, or stair chair transport
Not every patient can be transported in the same way. That is why the mode of transport is individually adapted to the patient’s health situation and mobility.
Seated non-emergency medical transport
Seated non-emergency medical transport is suitable for patients who can sit during the journey but need assistance when walking or getting in. Our paramedics assist with pickup and safely accompany the patient to the destination.
Stretcher transport
If a patient cannot be transported seated for medical reasons, the transport is carried out lying down. The patient is properly positioned on the designated transport stretcher and cared for by the transport team during the journey.
Transport by stair chair
A stair chair may be used if a patient is not sufficiently able to walk and stairs or hard-to-access areas must be negotiated at the pickup or destination location. Please inform us already when making your request about stairs, narrow access routes, or other local specifics.
The appropriate mode of transport is determined in advance based on the known medical and spatial requirements.
Non-emergency medical transports to hospital, doctor and therapy
Grünes Kreuz Zell am See provides patient transports to hospitals, specialists, therapy centres, rehabilitation and care facilities. Our services are aimed at patients and relatives as well as clinics, medical practices, nursing homes and other medical facilities.
Possible destinations for non-emergency medical transport include, among others:
- Hospitals and specialist clinics
- Doctors’ and specialist practices
- Diagnostic and therapy centres
- Rehabilitation facilities
- Health resorts
- Nursing homes and assisted living facilities
- Dialysis centres
- Radiation therapy facilities
- outpatient surgery centres
- your home after treatment
For regular treatments, recurring trips can also be organised after coordination.
Hospital transfers and medical transfers in Austria
If a patient needs to be transferred from one hospital to another clinic, a specialist hospital, or a rehabilitation facility, we provide a safe and coordinated transfer.
Before the transport, the required information, pickup time and destination are coordinated. Our paramedics ensure the patient is taken over properly and personally hand them over at the destination to the responsible medical or care facility.
From our Zell am See base, Grünes Kreuz Zell am See organises non-emergency medical transports and hospital transfers within the state of Salzburg as well as to medical facilities throughout Austria.
If intensive-care monitoring or treatment is required during the journey due to the patient’s condition, an appropriately equipped intensive care transport must be organised instead of a standard non-emergency medical transport vehicle.
Non-emergency medical transports from Zell am See
Grünes Kreuz Zell am See is located at Zellerstraße 43 in 5700 Zell am See. From here, we organise qualified non-emergency medical transports for patients, relatives, clinics, medical practices and care facilities.
Our team provides transports in Zell am See, in Pinzgau, and to medical facilities throughout Austria. Longer distances and cross-border patient transports can also be planned individually.
For the smoothest possible organisation, we require details of the pickup location, the desired destination, the planned time, and the required mode of transport. Please also let us know whether the patient needs to be transported seated, lying down, or by stair chair, and whether there are stairs at the pickup or destination location.
Non-emergency medical transports within Austria
In addition to regional patient transports, Grünes Kreuz Zell am See also provides longer journeys within Austria. These include, for example, hospital transfers, transports to specialised medical facilities, and return journeys to the place of residence or to a care facility.
Depending on the route, the patient’s condition and the required mode of transport, the journey is prepared individually. This ensures that the appropriate vehicle and suitably trained personnel are available.
Transports between different federal states or over longer distances can also be organised after prior coordination.
Europe-wide non-emergency medical transports and repatriations
If a patient falls ill or is injured while abroad, a medically supervised return transport to Austria may become necessary. Transfers between medical facilities in different European countries are also possible.
Grünes Kreuz Zell am See organises patient transports throughout Europe. Our journeys most frequently take us to Germany, Italy, France and Switzerland. The specific transport solution depends on the location, distance, mobility and the patient’s health condition.
If the patient can be transported without intensive medical care, qualified non-emergency medical transport may be possible depending on the doctor’s assessment. For patients requiring intensive care, an appropriately equipped intensive care transport vehicle is used.
Frequently asked questions about qualified non-emergency medical transport
A medical ride generally serves to transport a patient who does not require care by paramedics. With qualified non-emergency medical transport, the patient is accompanied by trained paramedic staff and transported in an appropriately equipped non-emergency medical transport vehicle. Which type of transport is necessary depends on the patient’s condition and the doctor’s assessment.
You can request a non-emergency medical transport by phone 24/7 or via our enquiry form. Please tell us the pickup location, the desired destination, the time, and the required mode of transport. For short-notice transports, we recommend contacting us directly by phone.
Whether a doctor’s prescription or a transport authorisation is required depends on the reason for transport and the requirements of the responsible insurance provider. For medically necessary non-emergency medical transport, the prescription should ideally be clarified in advance with the treating doctor.
Possible cost coverage depends, among other things, on medical necessity, the doctor’s prescription, the type of transport, and the conditions of the respective insurance provider. Before the transport, clarify whether the costs will be covered in full or in part and whether a co-payment may apply.
Yes. Patients who cannot be transported seated for health reasons can be transported lying down. Please let us know about this requirement when making your request so that the appropriate vehicle can be scheduled.
Yes. A stair chair can be used if a patient is not sufficiently able to walk or if stairs must be negotiated. Please inform us in advance about the number of floors, whether there is a lift, and any narrow access routes.
Whether an accompanying person can travel along depends on the mode of transport, the available space, and the health situation. Please let us know of this request when enquiring so that we can check and take it into account during planning.
Yes, by prior arrangement we also provide return transport from medical treatment, a hospital, or a therapy facility. Outbound and return journeys should ideally be stated already when making your request.
Yes. Grünes Kreuz also provides regularly recurring patient transports, for example to dialysis, radiation therapy, or other medically necessary treatments. Appointments and organisational requirements are coordinated in advance.
Yes. In addition to regional journeys from Zell am See, we organise patient transports and medical transfers to facilities throughout Austria. Implementation depends on the route, transport requirements and availability.
Yes. Grünes Kreuz provides medically supervised patient transports and repatriations in Europe. Transports are particularly frequent between Austria and Germany, Italy, France or Switzerland. Additional countries can be reviewed individually.
Request non-emergency medical transport personally
Do you need qualified non-emergency medical transport in Zell am See, a medical transfer within Austria, or a supervised patient transport over a longer distance? Our team will advise you personally and clarify the required mode of transport and the organisational requirements with you.